FAQs

1. Do you offer a return or exchange policy?
Due to the nature of our products, once a medicine has been opened, it cannot be reused or resold. Therefore, we do not offer a return or exchange policy for any purchased items. We strongly recommend reviewing your order carefully before making a purchase. If you have any questions, feel free to contact us before completing your purchase.

2. How can I place an order?
You can place an order through our website or by calling our store at 0321 4427974. Our customer service team is available to assist you with placing an order and answering any questions you may have.

3. Do you offer nationwide delivery?
Yes, we offer nationwide delivery with a flat delivery charge of 200 for all orders within Pakistan.

4. What payment methods do you accept?
We accept payments through bank transfer, credit card, and cash on delivery (COD). Choose the payment method that works best for you during checkout.

5. How do I know if a product is in stock?
Our website is regularly updated with product availability. If a product is out of stock, you can contact us to inquire about restocking or alternative products. Our team will be happy to assist you.

6. Is your online payment secure?
Yes, we use secure payment gateways to ensure the protection of your personal and payment information. All transactions made on our website are encrypted and safe.

7. What should I do if I face an issue with my order?
If you face any issues with your order, please contact us immediately at 0321 4427974 or email us at [insert email]. We will address the issue promptly and do our best to accommodate you.

8. Can I contact you for medical advice?
While we offer expert homoeopathic products, we recommend consulting a licensed healthcare professional for medical advice. Our team can provide product information, We also provide medical consultations.

9. Do you offer any discounts or promotions?
We occasionally offer special promotions and discounts. Stay updated on our latest offers by subscribing to our newsletter or following us on social media.

10. Where are you located?
Our store and clinic are located at 14 Allama Iqbal Rd, Garhi Shahu, Lahore, Punjab, Lahore, Pakistan. Feel free to visit us or contact us for more information.

11. How can I contact customer service?
You can contact our customer service team at 0321 4427974 or via email at [insert email]. We are here to assist you with any inquiries or concerns.